Privacy policy

 

Your privacy is important to Malibu Home. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website, create an account, submit a contact form, place an order, or otherwise interact with Malibu Home. By using our website, you acknowledge that you have read and agree to this Privacy Policy.

When accessing the https://malibuhomeinc.com website, Malibu Home Inc. will learn certain information about you during your visit.

Our website is hosted by Shopify. Information submitted through our website may be processed and stored by Shopify and its authorized service providers in accordance with Shopify's Privacy Policy.

Similar to other commercial websites, our website utilizes a standard technology called "cookies" (see explanation below) and server logs to collect information about how our site is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our site, and the websites visited just before and just after our own, as well as your IP address.

Cookies & Website Analytics

Our website uses cookies and similar technologies to improve website functionality, analyze visitor traffic, remember user preferences, and enhance your shopping experience.

Cookies may also be used by trusted third-party providers such as Shopify, Google Analytics, Meta, and other advertising partners.

You may disable cookies through your browser settings; however, doing so may affect certain website functionality.

IP Addresses

IP addresses are used by your computer every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer. IP addresses are automatically collected by our web server as part of demographic and profile data known as “traffic data” so that data (such as the web pages you request) can be sent to you.

Email Information

If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received online, mail and telephone. This also applies when you register for our website, sign up through any of our forms using your email address or make a purchase on this site. For further information see the email policies below.

How Do We Use the Information That You Provide to Us?

How We Use Your Information

The information you provide helps us operate our business and serve our customers. We may use your information to:

  • Process and fulfill orders.
  • Communicate about your order or account.
  • Provide customer service and technical support.
  • Process payments.
  • Arrange shipping and delivery.
  • Respond to questions or warranty requests.
  • Improve our website, products, and services.
  • Send promotional emails if you have chosen to receive them.
  • Comply with legal obligations or protect Malibu Home's legal rights.

We collect only the information reasonably necessary to provide these services.

Information We Share

Malibu Home does not sell or rent your personal information.

We share customer information only when necessary to operate our business, including with:

  • Shopify
  • Payment processors
  • Freight carriers
  • Manufacturers fulfilling your order
  • Marketing providers
  • Website service providers
  • Government agencies or legal authorities when required by law

Each provider receives only the information necessary to perform its services.

Email Communications

When you provide your email address, you agree that Malibu Home may contact you regarding:

  • Order confirmations
  • Production updates
  • Shipping notifications
  • Customer service matters
  • Warranty requests
  • Account-related communications

If you subscribe to our marketing emails, you may unsubscribe at any time using the link provided in those emails.

Transactional emails relating to your purchase may continue even if you unsubscribe from marketing communications.

Order Information

Information collected during checkout may include:

  • Name
  • Billing address
  • Shipping address
  • Telephone number
  • Email address
  • Products purchased
  • Order history
  • Payment information
  • Shipping information

This information is used solely to process, ship, and support your purchase.

Payment Information

Malibu Home does not store complete credit card numbers.

All payment transactions are securely processed by third-party payment providers that comply with applicable payment security standards.

CAN-SPAM Compliance

In compliance with the CAN-SPAM Act, all e-mail sent from our organization will clearly state who the e-mail is from and provide clear information on how to contact the sender. In addition, all e-mail messages will also contain concise information on how to remove yourself from our mailing list so that you receive no further e-mail communication from us.

Choice/Opt-Out

Our site provides users the opportunity to opt-out of receiving communications from us and our partners by reading the unsubscribe instructions located at the bottom of any e-mail they receive from us at anytime.

Users who no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications by clicking on the unsubscribe link in the e-mail.

Use of External Links

Https://malibuhomeinc.com may contain links to many other websites. Malibu Home cannot guarantee the accuracy of information found at any linked site. Links to or from external sites not owned or controlled by Malibu Home and do not constitute an endorsement by Malibu Home or any of its employees of the sponsors of these sites or the products or information presented therein.

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use (please see our Terms of Service), all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

Intellectual Property Rights

All copyrights, trademarks, patents and other intellectual property rights in and on our website and all content and software located on the site shall remain the sole property of Malibu Home Inc or its licensors. The use of our trademarks, content and intellectual property is forbidden without the express written consent from Malibu Home Inc.

You must not:

1.Republish material from our website without prior written consent.

2.Sell or rent material from our website.

3.Reproduce, duplicate, create derivative, copy or otherwise exploit material on our website for any purpose.

4.Redistribute any content from our website, including onto another website.

Acceptable Use

You agree to use our website only for lawful purposes, and in a way that does not infringe the rights of, restrict or inhibit anyone else’s use and enjoyment of the website. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content or disrupting the normal flow of dialogue within our website.

You must not use our website to send unsolicited commercial communications. You must not use the content on our website for any marketing related purpose without our express written consent.

Your Choices

You may:

  • Request access to your personal information.
  • Request correction of inaccurate information.
  • Update your contact information.
  • Unsubscribe from marketing communications at any time.

Certain information may be retained as required by law or for legitimate business purposes, including order history, accounting records, warranty records, and fraud prevention.

Restricted Access

We may in the future need to restrict access to parts (or all) of our website and reserve full rights to do so. If, at any point, we provide you with a username and password for you to access restricted areas of our website, you must ensure that both your username and password are kept confidential.

Third-Party Services

Our website may contain links to third-party websites or utilize third-party services.

Malibu Home is not responsible for the privacy practices, policies, or content of third-party websites or service providers. We encourage users to review the privacy policies of those third parties before providing personal information.

Use of Testimonials

In accordance to with the FTC guidelines concerning the use of endorsements and testimonials in advertising, please be aware of the following:

Testimonials that appear on this site are actually received via text, audio or video submission. They are individual experiences, reflecting real life experiences of those who have used our products and/or services in some way. They are individual results and results do vary. We do not claim that they are typical results. The testimonials are not necessarily representative of all of those who will use our products and/or services.

The testimonials displayed in any form on this site (text, audio, video or other) are reproduced verbatim, except for correction of grammatical or typing errors. Some may have been shortened. In other words, not the whole message received by the testimonial writer is displayed when it seems too lengthy or not the whole statement seems relevant for the general public.

Malibu Home is not responsible for any of the opinions or comments posted on https://malibuhomeinc.com. Malibu Home is not a forum for testimonials, however provides testimonials as a means for customers to share their experiences with one another. To protect against abuse, all testimonials appear after they have been reviewed by management of Malibu Home. Malibu Home does not share the opinions, views or commentary of any testimonials on https://malibuhomeinc.com - the opinions are strictly the views of the testimonial source.

Protecting Your Information

Malibu Home takes the security of your personal information seriously. We use commercially reasonable administrative, technical, and physical safeguards designed to protect the information you provide against unauthorized access, disclosure, alteration, or destruction.

Sensitive payment information is processed through secure third-party payment providers and is encrypted during transmission. Malibu Home does not store complete credit card numbers on our servers.

While we take reasonable precautions to safeguard your information, no method of transmitting data over the Internet or electronic storage is completely secure. Accordingly, we cannot guarantee absolute security.

If you choose to communicate with us by email, please be aware that email is not always a secure method of communication. We recommend that you do not send sensitive personal or financial information by email.

Limitation of Liability

While Malibu Home makes reasonable efforts to protect customer information, no website, server, email transmission, or internet communication can be guaranteed to be completely secure.

By using this website, you acknowledge and accept these inherent risks.

Malibu Home Inc makes no representations, warranties, or assurances as to the accuracy, currency or completeness of the content contained on this website or any sites linked to this site.

All the materials on this site are provided "as is" without any express or implied warranty of any kind, including warranties of merchantability, noninfringement of intellectual property or fitness for any particular purpose. In no event shall Malibu Home Inc or its agents or associates be liable for any damages whatsoever (including, without limitation, damages for loss of profits, business interruption, loss of information, injury or death) arising out of the use of or inability to use the materials, even if Malibu Home Inc has been advised of the possibility of such loss or damages.

Policy Changes

We reserve the right to amend this privacy policy at any time with or without notice. However, please be assured that if the privacy policy changes in the future, we will not use the personal information you have submitted to us under this privacy policy in a manner that is materially inconsistent with this privacy policy, without your prior consent.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

Contact Us

If you have questions regarding this Privacy Policy or how your information is handled, please contact us at:

Malibu Home, Inc.

Email: info@malibuhomeinc.com

Malibu Home Inc.